MyPractice™

Thinking about MyPractice™ for your practice?

MyPractice FAQs

Q: Where is MyPractice™ available?

A: MyPractice™ is now available in all Canadian provinces and territories.

Q: What is a patient care service?

A: Patient care service is a generic term used to describe any service provided to a patient where the goal is to improve patient health outcomes for a given condition(s). Specific examples of patient care services include Medication Reviews, MedsCheck, and Medication Management. Many provinces have funding models to support payment of these types of services.

Q: I'm really not sure how to start to build a patient care practice. How can MyPractice™ help?

A: Our experienced MyPractice™ team has helped pharmacists of all levels of experience and skill to build successful and satisfying patient care service practices. We would be happy to discuss a solution that works for your practice.

Q: Which MyPractice™ solution is the best for me?

A: Choosing the right MyPractice™ solution for your pharmacy depends on a multitude of factors. We'd be happy to discuss what options are available to ensure that the MyPractice™ solution you choose is right for your practice.

Q: Am I able to customize features to create my own MyPractice™ solution?

A: If you are unable to find a solution that meets your needs, please let us know. We'd be happy to discuss what options are available to ensure that the MyPractice™ solution you choose is right for your practice.

Q: How will pharmacists be remunerated for the patient care services they provide?

A: Pharmacists receive compensation for services provided either from publicly funded patient care services programs, or by directly billing the patient. MyPractice™ helps you to maximize your revenue potential and build a sustainable and satisfying patient care practice. Many provinces have established publicly funded patient care services for pharmacists, such as BC, Ontario, and Nova Scotia.

Q: How many patients do I need to see to recover my costs for MyPractice™?

A: This will largely depending on the solution you choose, and the funding available for patient care services in your area. However, using a benchmark of $60.00/encounter, you would need to see just 3 to 5 patients each month to pay for your MyPractice™ solution.

Q: How does payment work?

A: When you purchase an annual subscription to the MyPractice™ solution of your choice, you have the option of paying an annual fee, or making monthly payments. Clients selecting the annual payment option are eligible for up to $250 savings off the subscription price depending on the selected solution. Clients have the choice of paying annually, monthly, or quarterly. A variety of payment options are available to meet your needs.

Q: I'm a BCMMP participant. Will I have access to my patient records after the project?

A: Yes, if you sign up for a MyPractice™ solution before January 20, 2012 you will continue to have access to all of your patient records from the BC Medication Management Project. Participants that choose not to continue with MyPractice™ will not be able to access patient records beyond January 31st.

Q: I am a member of my provincial pharmacy association. Are there any discounts for me to join MyPractice™?

A: Absolutely. We have worked with select provincial pharmacy associations to offer discounted MyPractice™ solutions, and we look forward to opportunities to work with all pharmacy associations to offer their members similar enhanced benefits.

We currently offer the following MyPractice™ discounts for pharmacists belonging to their provincial pharmacy association:

*Members of the BC Pharmacy Association (BCPhA) are eligible to receive a one time $250 setup discount per activation of a new MyPractice™ solution, as a BCPhA member benefit.